Inn From The Cold believes that people are valuable. People should not die in extreme weather because they are experiencing homelessness. We provide a dedicated space to keep people alive during dangerous weather. Our program is opened December 15th - March 31st 9pm-8am.


There is a homeless crisis across the GTA, a rising concern in South Mississauga. 100 deaths per year in the GTA are related to people who are homeless when exposed to extreme weather. We want to see that number drop to 0.


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Inn From The Cold (IFTC), an overnight program at West Edge Community Church that provides a warm place for people experiencing homelessness to spend the night during the winter months.

We are looking for a compassionate and responsible Support Staff to assist with the overnight delivery of our program as part of a shift team under the direction of the shift supervisor.

This is a Full-Time contract position from Dec-March 31, 9PM – 8AM. The program runs nightly. We are seeking to fill this role immediately.


-As part of a faith-based team be responsible for assisting the IFTC Program Lead/Shift Supervisor and our guests/clients. Both educating and enforcing guidelines and Covid Protocols to create a safe environment for all.

-Direct guests to their assigned sleeping areas.

-Ensure demarcation of the sleeping area before opening according to distancing rules. Additionally, to ensure that sleeping areas are marked and are at least two meters apart (from the center of the mattress).

-Enforce COVID protocols by observing guests and reminding, where necessary, that masks are to be kept on and worn properly (unless sleeping) and that physical distancing is maintained. Assist IFTC Program Leader/Shift Supervisor to deescalate incidents Ensure guests use hand sanitization

-Continuous cleaning of surfaces and washroom if not done by guest/volunteer

-Handing out water bottles and serve a snack (guests cannot serve themselves).

-Prepare and serve coffee and light breakfast.

-Check and ensure that fireplace is loaded with fuel.

-Maintain confidentiality regarding organizational operations and personal details of clients.

-Other activities that may be assigned by the Program Lead/Shift Supervisor.


--Combination of education or relevant experience providing support to homeless and/or marginally housed, with mental health, addiction, or abuse issues and working in the volunteer sector. .

-Strong communication and interpersonal skills.

-Demonstrated awareness, knowledge, and compassion of/for issues impacting homeless individuals.

-Crisis Management and Prevention skills.

-Ability to take responsibility for and work through difficult personal reactions.

-Ability to handle emergency situations; conflict resolution and harm reduction skills required.

-Flexible, focused, and committed to building a positive team.

-Excellent communication, organization, and time management skills.

-Knowledge of Naloxone administration

-Knowledge of IFTC COVID protocols -Certificate in First Aid, CPR, and/or

-Crisis Prevention and Intervention would be an asset.

Job Types: Full-time, Fixed term contract

Schedule: 10-hour shift Holidays Monday to Friday Weekend availability COVID-19 considerations:

-All staff must be 2 doses vaccinated.

-COVID-19 screening is done for everyone entering the building.


Please email your resume and cover letter, including salary expectations, to We thank all applicants for applying, however, only candidates selected for an interview will be contacted.

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"An essential service for the Region of Peel"

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